Delivery & Shipping
Business hours:
Open for in-store shopping & In-store pick up
M T W T F S:
10 AM - 5 PM
Online shop open 24/7
Can my order be shipped internationally?
Yes we do ship internationally. (However, due to Brexit we are not shipping to the UK, sorry for any inconvenience)
Orders can be placed at atelerietheshop.com 24 hours a day, 7 days a week. Atelerie. Please select delivery at checkout and your shipping rate will be automatically calculated when your address is entered.
If your location is not listed or available for shipping please contact us at info@atelerie.com and we will do our best to accommodate.
- Orders are processed Monday through Saturday, excluding holidays. Packages are shipped via DHL internationally. Please allow 2-3 business days after placing your order for processing.
- Please note if your order exceeds 10lbs or you live in a remote area additional shipping charges may be invoiced to you before we can ship your order. We will contact you directly if this applies to your order.
You have the right to cancel your order at any time before your order has shipped by contacting our customer service team - info@atelerie.com. If your order has shipped unfortunately your can not be canceled or returned. All international orders are final sale.
How can I contact you?
During business hours we can be reached at
Via email: info@atelerie.com
Via WhatsApp: 441-737-1700
Via phone: 441-296-0280
We also have a live chat available on this website (atelerietheshop.com) For fastest response to questions please email info@atelerie.com or WhatsApp 737-1700
Other forms of contact are through Instagram and Facebook. Please note info@atelerie.com is our most reliable method of contact.
International Orders:
Please note that all international orders are final sale.
*Please note often your confirmation email might go to your junk mail. To avoid this please make info@atelerie.com a recognized contact.