Privacy & Terms
Terms of Use
Conditions of Use
Use of this Atelerie Ltd. website (atelerietheshop.com) (the “Site”) constitutes an agreement to our terms of use. We encourage you to review the following information carefully before using the website.
Protecting Your Account
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
License & Site Access
Atelerie Ltd. grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of Atelerie Ltd. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Atelerie Ltd. You are prohibited from using meta tags or any other hidden text utilizing Atelerie’s name or trademarks without the express written consent of Atelerie Ltd. Any unauthorized use of this website voids the limited license granted by Atelerie Ltd.
Sales Terms and Conditions
The placing of an order with us does not constitute a contract. The contract is formed only when your order is expressly accepted. Acceptance of an order will be subject to:
The products ordered being available from stock.
Our obtaining authorization for payment.
The identification of a pricing or product description error, in which case we will contact you to check whether you wish to proceed with or cancel the purchase of that item.
Payment Terms
Payment will be due immediately upon the issuance of an invoice to you, or on such terms as may otherwise be agreed. Title in the product will pass to you when you have paid for such product in full.
Pick-up & Delivery
Purchase of product on this website is currently only for pickup from the store in Bermuda (Washington Mall, 9 Reid Street, Hamilton). When your order is ready for pick up you will receive an email with instructions, please allow 48hrs for purchases to process but we will work hard to make it faster than this. Our pick up times are during our business hours:
M T W T F S:
10 AM - 5PM
Our select delivery at checkout if you prefer.
FINAL SALE ITEMS: Sale items, seasonal products and personal items such as swimwear, undergarments, pajamas, face mask, earrings, sunglasses, candles, chocolate & pantry, fragrance, wellness & beauty products, books, party supplies, bedding, towels etc. are final sale and may not be returned. All sale items are final sale and may not be returned.
What is the return policy?
For Online Clothing Sales:
Returns for in-store credit ONLY within 7 business days. Clothing must have tags in place and be in store-bought condition. Returned items must be in perfect condition with all tags and packaging intact. Worn or damaged goods will not be accepted. All sale items are final sale and may not be returned.
International Orders:
Please note that all international orders are final sale.
For In-Store Clothing Sales:
Returns in-store credit ONLY within 7 business days. Clothing must have tags in place and be in store-bought condition. Returned items must be in perfect condition with all tags and packaging intact. Worn or damaged goods will not be accepted. All sale items are final sale and may not be returned.
For all other items:
Sale items, seasonal products (eg. Christmas, Calendars and Planners) and personal items such as swimwear, undergarments, face mask, pajamas, earrings, sunglasses, candles, chocolate, skin care, cosmetics, fragrance, apothecary products, party supplies, bedding, towels etc. are final sale and may not be returned. All sale items are final sale and may not be returned.
Returns & Exchanges Terms and Conditions
Bermuda Customers
Purchased goods may be returned to the store in Bermuda (9 Reid Street, Hamilton, Bermuda) For clothing and shoes: purchased items may be returned within 7 business days for in-store credit ONLY. Returned items must be in perfect condition with all tags and packaging intact. Worn or damaged goods will not be accepted. Sale items, seasonal products and personal items such as swimwear, undergarments, pajamas, face mask, earrings, sunglasses, candles, chocolate, skin care, cosmetics, fragrance, apothecary products, party supplies, bedding, towels etc. are final sale and may not be returned.
International Customers (Countries Other Than Bermuda)
Unfortunately because of logistic issues and costs we cannot consider returns for goods delivered outside of Bermuda. All international sales are final and no returns will be considered.
Privacy
We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to
Communicate with you;
Screen our orders for potential risk or fraud.
We do not collect any other information or share it with other companies or individuals.
This website is based on the Shopify platform and Shopify may collect information on users. To see their Privacy Policies, please go to https://www.shopify.com/legal/privacy/customers
Limitation of Liability
This site is provided by Atelerie Ltd. on an "as is" and "as available" basis. Atelerie Ltd. makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of this website is at your own risk. Atelerie Ltd. cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Atelerie Ltd. will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Applicable Law
By visiting this website, you agree that the laws of the Islands of Bermuda without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Atelerie Ltd.
Changes in Policy
Atelerie Ltd. reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.